ChristianSteven BI Blog

2 Powerful Ways Business Intelligence Turns IT Frowns Upside Down

What do you think comes to mind when employees think about their company's IT Department? If they're anything like the rest of the corporate world, you might hear things like, “I can't do my job because our IT Department is too slow,” or “I can't get you that report because the IT Department hasn't had a chance to fix my computer.” Now, try to imagine what your IT Department may be saying in response to your company employee’s complaints. Perhaps it goes something like this: “Our to-do list is as long as The Great Wall of China,” or “Why on Earth can’t some of these minor things be handled by the employees themselves.” In all honestly, both sides have valid points. Let's take a closer look at how business intelligence, or BI, can turn your IT departments frowns to smiles. 

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How Important Are Business Intelligence Tools?

We are living in a world that is experiencing an ever-increasing flow of data. Raw data is hardly useful unless you apply a layer of intelligence on top of it. Organizations are always trying to acquire customers, compete with their peers and keep their employees satisfied. None of it can be possible without collecting and analyzing relevant data.

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How to Improve Infrastructure with Business Intelligence Tools

Business Intelligence Tools and reporting has made the world of big data accessible to marketing teams around the world. Decision makers consider potential products based on social media and current customer sentiment, and businesses understandably consider BI as a primarily customer-oriented product. The truth is, however, that BI reports are just as effective when directed inwards as they are when they’re aimed at Twitter.

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