ChristianSteven Software

Case Study: Provident Financial Group
Needs:

  • Reliable, automated and flexible way of delivering customer inquiry and sales performance reports across a business of 2 million customers, 200 branches, 40 regions, 11,500 agents and several call centers.
  • A proven enterprise-class solution capable of playing a vital role in business operations.
Enterprise Reporting & Distribution Solution Benefits:

  • Timely and consistent information delivery enabling the conversation of more enquirers into new business.
  • Automated reporting system that goes well beyond what could be achieved manually, delivering thousands of reports a month across the business.
  • A BI solution that is being applied to other parts of the business, maximizing ROI still further.
    

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