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Business Intelligence Services

Technical Services

We take pride in developing robust and reliable software. However, when something is not quite right we know how important it is to quickly resolve issues to ensure our customers can stay completely focused on their core business.

The Product Support Team is targeted with responding to new support calls within 60 minutes of the call being logged. Our Product Support Analysts strive to perform initial investigations prior to contacting the customer, helping to resolve any issue swiftly and effectively.

Our personnel are highly trained in all products and have many years experience working in IT business support.

  • Helpful files and videos.
  • Information specific to new product  and service releases.
  • Remote human support via desktop sharing and/or video conferencing.
Our community forum, support articles and “how to” videos are available online to provide a large knowledge base of information.

 

Professional Services

Technical & Professional Services | ChristianSteven

ChristianSteven understands the importance of ensuring that the right people receive the right business intelligence at the right moment.

Our professional services consultants work with your organization to identify high payback opportunities for automating report distribution, monitoring business processes and setting up workflows that drive productivity improvements to the bottom line.

After you identify those opportunities, our experts will design solutions, create proof-of-concept pilots and ultimately implement the solutions with full support for migrations, phased rollouts and so forth. Our proven project methodology has been refined over many years.


We offer structured programs for both new and existing customers, to kickstart a new system or to optimize current ones. There are also custom development services, when you already have some specific projects planned.

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